This action was submitted through the GFMD Mayors Mechanism Call to Local Action for Migrants and Refugees.
The eThekwini Metropolitan Municipality will implement an insight-driven response to the unmet social and economic needs of undocumented migrant and displaced populations living in situations of homelessness. Focused on improving documentation and access to social services, the project follows a three phased approach. Phase One will focus on a comprehensive point-in-time survey to gauge current needs and numbers of the target population. Phase Two will include the development of eThekwini’s ‘CARE’ database – a self-registration platform that will be connected to existing local drop-in centers distributed across the city. This development phase will also include trust-building activities run in partnership with local civil society organizations to ensure the buy-in of the target population. The final phase of the project will be the roll-out of the CARE program, which will facilitate the registration of refugees and asylum-seekers at the city-level, providing them with unique identification codes they can use to access critical city services, such as access to healthcare, education, food and non-food items, temporary shelter, and livelihoods programs. This project is in line with eThekwini’s proposed project for the MMC's Global Cities Fund for Migrants and Refugees.