Nearly half of Amman’s population are refugees. Amman’s City Resilience Strategy, launched in 2014 as part of the 100 Resilient Cities project, places particular emphasis on diversity and has incorporated actions to make the city more inclusive for refugees and vulnerable groups. To create more welcoming cities able to offer services for all, Amman and other cities in Jordan have invested heavily in improving public infrastructure and services.

Amman has developed 54 actions to reach 16 goals regarding mobility, sustainability, innovation, equality and citizen participation. The different actions are planned in short, medium and long-term. The resilience goals are related to 5 main objectives, aiming to become a welcoming, young and diverse city.